Fractional Operations Architect · Healthcare

We get every part of your practice playing in sync.
Then we get you major.

I connect the tools you already own, build the software you are missing, put AI where it saves real hours, and turn your data into decisions. One ecosystem, one source of truth.

Home careABADentalMed spaPTMSO groups

The problem

A dozen instruments, each playing its own song.

You bought the tools. On paper they should make your practice hum. In reality they do not talk to each other, and the gaps between them are where your money goes.

  • Leads slip through the cracks. Someone was supposed to call back. Nobody did.
  • Your team lives in five tabs. Same patient, five systems, no single truth.
  • Marketing spend disappears. Money goes out. What came back is anyone's guess.
  • Reporting is a Sunday chore. Ask three people, get three numbers.

Interactive · 30 seconds

How much is leaking out of your practice?

Move the sliders to match your practice. This estimates the revenue sitting in the gaps between your systems.

Revenue you close today $113,400 per month
Estimated leak $63,000 per month you are leaving on the table
Annualized $756,000
Let's go get that

Estimate only, based on typical speed-to-lead and follow-up-consistency gains. Your real number comes out of an actual audit, and I will tell you straight if the gap is small.

The fix

Scattered parts, or one hive.

Same tools. Same team. The difference is whether anything connects them. Hit the switch.

Eight systems. Zero connections. Every handoff is a human remembering to do something.

What I do

Six things, done properly.

Most consultants stop at advice. I build. Custom software, AI that actually runs in production, and analytics that tell you where to spend the next dollar, all wired into the same system as everything else.

1

Custom software

When the tool you need does not exist, I build it. Client and staff portals, intake forms that write straight into your CRM, document packets that assemble themselves, sync jobs that repair themselves at 3am. Built to your workflow instead of bending your workflow to somebody's product.

2

AI implementation

Not a chatbot bolted onto your website. Real AI in the workflow: leads answered in seconds, calls transcribed and summarised into the record, documents read and filed, intake notes turned into next steps, scoring that tells your team who to call first. Wired into the CRM so it acts on live data, not a copy.

3

Data and analytics

Cost per admission, close rate by source, speed to lead, staff activity, referral quality, pipeline health. I build the reporting layer that makes those real, then use it strategically: where to target next, which campaigns actually produce admissions, and where the holes are before they cost you a quarter.

4

Connect everything

CRM, phones, intake forms, calendars, EHR, ad platforms and billing all passing information to each other automatically. One ecosystem, one source of truth. Nothing lives on an island and nobody retypes anything.

5

Find and plug the leaks

I map how a lead moves through your practice and close every place they drop off: between marketing and sales, intake and admission, the phone ringing and someone actually calling back.

6

Tune your team

Playbooks so every intake call, every follow-up, every handoff happens the same way no matter who is on shift. Consistency is what separates a good practice from a great one.

Not sure which you need?

Most practices start with a leak audit. Thirty minutes, no pitch, and you leave knowing where the money is going.

Book the audit

And the front end too

Once the machine underneath works, it needs something feeding it. I handle that side as well, built on the same system so every lead is tracked from the first click to the signed agreement.

  • MarketingGoogle and Meta campaigns built around cost per admission, not clicks.
  • Social media managementPlanned, written and posted for you, on a real content calendar.
  • Graphic designBrand, ads, print and social creative that looks like a serious practice.
  • Website designFast, mobile-first sites and landing pages wired straight into your CRM.

Why me

I ran orchestras before I ran operations.

The work is more similar than it sounds. A great performance depends on every instrument playing in time with every other one. Nobody in the audience claps for the second violin. They hear whether the whole thing works.

Running a practice is the same job. A dozen tools, a dozen people, and an outcome that only happens when they move together.

I have operated healthcare businesses, not just advised them. I build the systems, run them, and stay long enough to make sure they hold under load. If something is broken, I say so. If it works, I make it repeatable.

Let's talk

If your practice is held together by memory, meetings and manual work, that is fixable.

Free 30 minute conversation. I will tell you honestly whether I can help before we go any further.

Draft site. This form is not wired up yet, so email jay@digilign.com directly for now.