Most consultants stop at advice. I build. Custom software, AI that actually runs in production, and analytics that tell you where to spend the next dollar, all wired into the same system as everything else.
1
Custom software
When the tool you need does not exist, I build it. Client and staff portals, intake forms that write straight into your CRM, document packets that assemble themselves, sync jobs that repair themselves at 3am. Built to your workflow instead of bending your workflow to somebody's product.
2
AI implementation
Not a chatbot bolted onto your website. Real AI in the workflow: leads answered in seconds, calls transcribed and summarised into the record, documents read and filed, intake notes turned into next steps, scoring that tells your team who to call first. Wired into the CRM so it acts on live data, not a copy.
3
Data and analytics
Cost per admission, close rate by source, speed to lead, staff activity, referral quality, pipeline health. I build the reporting layer that makes those real, then use it strategically: where to target next, which campaigns actually produce admissions, and where the holes are before they cost you a quarter.
4
Connect everything
CRM, phones, intake forms, calendars, EHR, ad platforms and billing all passing information to each other automatically. One ecosystem, one source of truth. Nothing lives on an island and nobody retypes anything.
5
Find and plug the leaks
I map how a lead moves through your practice and close every place they drop off: between marketing and sales, intake and admission, the phone ringing and someone actually calling back.
6
Tune your team
Playbooks so every intake call, every follow-up, every handoff happens the same way no matter who is on shift. Consistency is what separates a good practice from a great one.
Not sure which you need?
Most practices start with a leak audit. Thirty minutes, no pitch, and you leave knowing where the money is going.
Book the audit